12 Months Free Resizing

At Novita Diamonds, we offer one free resizing for the first 12 months from the date of the purchase. To arrange this service please contact us on 6980 8200 , at orders@novitadiamonds.com.sg or via chat on our website.

We have two options when requesting a resizing:

• To have your ring size accurately measured, please make an appointment at one of our showrooms. Our master jewellers may take from 1 to 4 business days to resize your ring. (Recommended)
• Alternatively, you may contact our team to arrange for your ring to be posted back to us. In this case, you will need to be accurate about the new ring size you request. Only one complimentary resizing is granted for each purchase.

PLEASE NOTE: If the ring needs resizing more than 3 sizes +/-, it may incur an extra cost or the setting may need to be replaced altogether.

SOME RINGS CANNOT BE RESIZED

Due to the design and fabrication of certain rings, some pieces can not be resized. This issue is more common with men's wedding bands which have bevelled edges, multiple parts or combinations of different coloured metals. Men's and ladies rings that have diamonds in them could also be problematic for resizing or limited to a certain number of sizes. Titanium and Black zirconium rings can also not be resized. Please check with our staff prior to placing your order to see if the ring you would like to purchase is possible to resize.

Prior to purchasing such a piece we would strongly recommend visiting one of our showrooms to try the design first, while guided by our professional and friendly staff.

For returns from outside of Singapore, Novita Diamonds does not offer free shipping. Please contact our team to talk about the best options of resizing your ring.