15 Scotts Rd #05-08,
+65 6980 8200
Novita Diamonds offers free Express courier for all orders in Singapore, no matter the order size. To make your Novita Diamonds purchasing experience hassle and stress-free, we also offer Free returns for all orders here in the Republic of Singapore!
Delivery times will vary depending on the item that you order. Some items will be ready for same-day delivery, other items may take up to 21 days to be shipped. We also offer the option to pick up your order from any of our showrooms here in the Republic of Singapore and overseas.
Novita Diamonds appreciates that amongst our many customers there are those purchasing items for special occasions such as a marriage proposal, birthday or anniversary gift etc. who may wish to keep their purchase a secret until the time is right. We are glad to assist you in having your items delivered, maintaining that ever so important element of surprise. Please contact us if this is the case for your order and our team will be happy to help organise it.
Note: our free shipping for overseas orders is only for orders over $1,000 SGD. Orders below $1,000 SGD will incur a shipping cost of $80 SGD.
For our customer’s protection, Novita Diamonds ensures:
In the extremely unlikely event that your order is tampered with or lost during shipment, you will need to report this to Novita Diamonds within 21 days of receiving your tracking number.
Due to reasons regarding insurance, we cannot reroute packages after they have been shipped from Novita Diamonds.
If you have any questions about our shipping processes, please contact us.
Thank you for requesting an appointment at Novita Diamonds.
Your request has been noted and you will be contacted shortly by one of our friendly staff to finalise your appointment.
If you require an urgent appointment, please call our office on 6980 8200.